New Updated ITIL 4 Foundation ITILFND_V4 Exam Dumps

ITIL 4 Foundation ITILFND_V4 exam dumps have been updated, which are valuable for you to pass the test easily. The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. ITIL Foundation Certification ITILFND_V4 exam related information is also helpful in your preparation. 

ITIL Foundation Certification ITILFND_V4 exam basic information is useful in the preparation. 

Exam Name: ITIL 4 Foundation Level

Number of Questions: 40 questions

Format: Multiple choice

Passing Rate: 26 out of 40 marks required to pass (65%)

Duration: 60 minutes

Exam Fee: US$495.00

ITIL 4 Foundation ITILFND_V4 exam objectives cover the following details. 

Understand the key concepts of service management

Understand how the ITIL guiding principles can help an organization adopt and adapt service management

Understand the four dimensions of service management

Understand the purpose and components of the ITIL service value system

Understand the activities of the service value chain and how they interconnect

Know the purpose and key terms of 15 ITIL practices

Understand 7 ITIL practices

The updated ITIL 4 Foundation ITILFND_V4 exam dumps questions can help you test all the above ITILFND_V4 exam objectives. Share updated ITIL Foundation Certification ITILFND_V4 exam dumps questions and answers below. 

1.Which is recommended as part of the 'progress iteratively with feedback' guiding principle?

A. Prohibit changes to plans after they have been finalized

B. Organize work into small manageable units

C. Reduce the number of steps that produce tangible results

D. Analyse the whole situation in detail before taking any action

Answer: B

2.What is included in the purpose of the 'continual improvement' practice?

A. Ensuring that delivery of services is properly assessed, monitored, and improved against targets

B. Identifying and continually improving relationships with and between stakeholders

C. Creating collaborative relationships with key suppliers to realize new value

D. Aligning the organization's practices and services with changing business needs

Answer: D

3.Which term is used to describe removing something that could have an effect on a service?

A. A change

B. An incident

C. An IT asset

D. A problem

Answer: D

4.How does the 'incident management' practice set user expectations?

A. By using collaboration tools to communicate effectively

B. By agreeing, and communicating target resolution time

C. By assigning resources to ensure that all incidents are resolved as quickly as possible

D. By automated matching of incidents to known errors

Answer: C

5.What is the difference between the 'incident management' and 'service desk' practices?

A. Incident management resolves complex issues, service desk resolves simpler issues

B. Incident management restores service operation, service desk provides communication with users

C. Incident management manages interruptions to services, service desk monitors achieved service quality

D. Incident management resolves issues service desk investigates the underlying causes of issues

Answer: B