Avaya Oceana Solution Support Exam 74970X dumps questions have been cracked, which are helpful for you to pass Avaya ACSS 74970X exam and earn ACSS-Avaya Oceana Solution certification. If you decide to earn Avaya ACSS certification, you can choose the new cracked Avaya certification 74970X exam dumps to study. Besides, I also collected all the related Avaya ACSS certification 74970X information for you to learn the test.
About Avaya 74970X Exam
Avaya certification 74970X exam is new upgrade test of 7497X. The following is the basic information of Avaya Oceana Solution Support Exam 74970X test.
Number of questions: 63
Duration: 90 minutes
Passing score: 70% (44 of 63 correct)
Avaya Oceana Solution Support Exam 74970X Exam Objectives
Avaya ACSS 74970X exam objectives cover the following details.
Overview of Avaya Oceana Solution
Identify the functions of an Avaya Oceana solution components.
Perform the lab exercise to connect Kibana.
Troubleshooting Avaya Aura Components for Avaya Oceana.
Explain troubleshooting Breeze Nodes issues in Avaya Oceana.
Explain troubleshooting ACM issues in Avaya Oceana.
Explain troubleshooting AAEP issues in Avaya Oceana.
Explain troubleshooting licensing issues for Avaya Oceana.
Perform the lab to verify Avaya Aura components configurations for an Avaya Oceana solution.
Perform the lab to verify an Avaya Oceana solution.
Describe how to use Monitor Portal for troubleshooting.
Describe the Stuck Agent Tool in Avaya Oceana IX Workspaces.
Troubleshooting Avaya Oceana Core and Workspaces
Explain Common Components Cluster troubleshooting.
Explain Troubleshooting Omni Channel Provider (OCP) Cluster.
Describe Avaya Oceana Data Viewer.
Explain Troubleshooting procedures for Avaya Workspaces.
Perform lab exercises on troubleshooting Avaya Oceana core components.
Troubleshooting Avaya Oceana Channels End-to-End Traces
Explain voice communications (Elite IVR) of an Avaya Oceana solution.
Explain email communications of an Avaya Oceana solution.
Explain Web chat communications of an Avaya Oceana solution.
Perform the lab on ED instances analysis.
Troubleshooting Guidelines and Maintenance of Avaya Oceana Solution
Explain Avaya Oceana troubleshooting guidelines.
Describe backup and restore procedures for the UCAstoreService.
Describe backup procedures for ED, ACM-DB, and ACM databases.
Perform the lab exercise on a backup of an Avaya Oceana solution.
Avaya Oceana Known Issues and Considerations
List Avaya Oceana known issues and considerations.
Explain voice communications (AAEP IVR) of an Avaya Oceana solution.
Explain social communications flow in an Avaya Oceana solution.
Practice Avaya ACSS 74970X Exam Dumps Questions
Avaya ACSS 74970X exam dumps questions are the best material for you to test all the above objectives. Share some Avaya Oceana Solution Support Exam 74970X dumps questions and answers below.
1.Which statement regarding UCAStore Backup is correct?
A. UCAStore backup can be taken without entering the backup password.
B. UCAStore backup can be run immediately or scheduled later.
C. UCAStore backup is mandatory for the Avaya Oceana solution.
D. UCAStore backup can be run immediately and it does not support backup scheduling.
Answer: B
2.A customer wants to take a backup of their email, Webchat and SMS interactions. Which Avaya Oceana component must be backed up?
A. UCMDataCollector Database Backup
B. Omnistore DB Database Backup
C. UCAStoreService Database Backup
D. Omnistore DB Controller Data Store
Answer: C
3.When a customer wants to perform a backup of the Avaya Oceana solution, which three actions must they take? (Choose three.)
A. Backup Avaya Control Manager DB
B. Backup Omnichannel Cache DB
C. Backup Avaya Aura Session Manager
D. Backup UCAStoreService
E. Backup Cluster#1 Snap-in’s SVAR files
Answer: ABD
4.To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omnichannel Windows Multimedia Server?
A. \Avaya\Oceana\Oceana\BackupAndRestore\BackupAndRestore.exe
B. \Avaya\Oceana\Oceana\BackupAndRestore\OmnichannelBackup.exe
C. \Avaya\Oceana\Oceana\BackupAndRestore\Backup.exe
D. \Avaya\Oceana\Oceana\BackupAndRestore\CacheDatabaseBkp.exe
Answer: A
5.For an Avaya Oceana interaction that is being routed through a Self Service (Elite IVR) application on Communication Manager, which state is true?
A. WorkRequestID=RouteRequestID=ContactID
B. WorkRequestID=ContextStoreID=UCID=ContactID
C. WorkRequestID=Customer=UCID=ContactID
D. WorkRequestID=ContextStoreID and ConatactID=UCID
Answer: B