Avaya ACSS 78950X exam actual questions have been cracked, which are valid in the preparation. The Avaya Contact Center Select Implementation and Maintenance Exam 78950X is a requirement to earn the ACSS - Avaya Contact Center Select credential. If you are planning to earn this certification, the new cracked Avaya certification 78950X exam dumps questions are your best preparation material. I also collected other Avaya 78950X exam information for you to study.
Avaya ACSS 78950X Exam
Avaya certification 78950X exam information is helpful in your preparation.
Number of questions: 65
Duration: 90 minutes
Passing score: 74% (48 of 65 correct)
Avaya 78950X Exam Objectives
78950X Avaya Contact Center Select Implementation and Maintenance Exam objectives contain the following sections.
Architecture
Explain the operation and benefits of the ACCS solution.
IP Office Configurations
Explain the required IP Office configuration steps to integrate with ACCS.
Implementation
Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS.
Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state.
Explain how to secure the links between ACCS and IP Office.
Administration
Apply basic ACCS administration tasks and configure agent and supervisor privileges.
Describe Prompt Management component in ACCS.
Apply the configuration steps for multimedia features within ACCS.
Apply the configuration steps for outbound features using Outbound Campaign Management Tool.
Modify the sample application using Orchestration Designer.
Create customized real-time display.
Generate and schedule reports.
Business Continuity
Describe the high-level configuration steps for Avaya Aura? Media Servers in a High Availability environment.
Explain the business continuity requirements in a Campus Redundancy Environment.
Troubleshooting
Explain the ACCS license assignments.
Explain the steps required to troubleshoot the ACCS server by symptoms.
Practice Avaya ACSS 78950X Exam Dumps Questions
The actual Avaya ACSS 78950X exam dumps questions can help you test all the above Avaya Contact Center Select Implementation and Maintenance Exam 78950X exam objectives. Share some Avaya ACSS 78950X exam dumps questions below.
1.Which three applications are included with the IP Office admin suite Installation? (Choose three.)
A. IP Office Platform Manager
B. IP Office Manager
C. System Monitor
D. Avaya Grep
E. System Status
Answer: B,C,E
2.Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?
A. CCMS
B. CCMA
C. CCMM
D. CCT
Answer: C
3.A customer with Contact Center Multimedia (CCMM) installed needs to create, modify, and monitor outbound campaigns. Which CCMM tool provides this functionality?
A. The outbound campaign Management Tool
B. The Multimedia Contact Manager
C. The E-mail Manager
D. The CCMA
Answer: D
4.Where are the media files that provide music and recorded announcements to contact center applications stored?
A. The Avaya Aura Media Server (AAMS) from Communication Manager (CM)
B. The Avaya Contact Center Select (ACCS) contact center system
C. The IP Office voice mail system
D. The Avaya Aura Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)
Answer: B
5. What are the two locations where a historical report can be saved? (Choose two.)
A. In the Scheduled Events folder
B. In the Private Report Templates folder
C. In the Public Report Templates folder
D. In a Group folder
Answer: B,D