The PCSA Version 8.5 PEGAPCSA85V1 exam includes scenario questions, multiple choice questions and drag/drop items. If multiple answers are required, the text states how many responses are needed.
Case Management (32%)
Design a case lifecycle, stages, case statuses, add instructions to tasks
Add a service level agreement; configure urgency, goals, deadlines, passed deadlines
Route assignments to users, work groups, work queues
Configure approval processes; cascading approvals, authority matrix
Configure and send email correspondence
Identify duplicate cases
Identify and add optional actions
Configure conditions on a decision step
Skip a stage or process
Configure child cases
Pause and resume case processing; wait steps
Attach .pdf files to a case
Automate actions on a case; automate decisions, decision tables, decision trees
Data and Integration (20%)
Configure data types, create data objects, and data relationships
Identify and create calculated values
Validate data; create and configure data validation rules by using business logic
Manipulate application data, set default property values, configure data transforms
Access sourced data in a case; refresh strategies; populate user interface controls
Save data to a system of record
Simulate and add external data sources
Capture and present data; fields and views
Security (7%)
Manage user and role assignments
Configure security policies
Track and audit changes to data
DevOps (7%)
Use unit test rules
Create and execute scenario-based test cases
Identify best practices for configuring unit tests
User Interface (12%)
Customize user interface elements; configure action sets
Customize form appearance, visibility settings, controls
Add and remove fields
Group fields in views
Display list data in views; configure repeating dynamic layouts
Localize application content
Enable accessibility features in an application
Application Development (12%)
Manage application development; user stories, feedback, bugs
Identify roles on a Pega project
Create and maintain rules, rulesets, classes, inheritance
View data in memory; clipboard tool, pyWorkPage
Debug application errors
Reporting (5%)
Create business reports
Identify types of reports
Use columns and filters
Mobility (5%)
Configure mobile app channels
Use Pega Mobile Preview
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