700-805 CRM Cisco Renewals Manager Exam Dumps
July 05,2021 04:16 AM
Cisco Renewals Manager 700-805 CRM exam dumps are available, which contain 50 Q&As. All the latest Cisco certification 700-805 CRM exam dumps questions are collected by top certified IT professionals and experts, who have years of experience on training IT certification learners. If you are preparing for your Cisco certification 700-805 CRM exam, I collected all the related Cisco Renewals Manager 700-805 CRM exam information for you to pass the test easily.
Cisco 700-805 CRM Exam
Cisco 700-805 CRM exam can demonstrate your knowledge of the Customer Experience (CX) concepts and tools covered in the Renewals Manager curriculum learning map. Each candidate has 60 minutes to complete all the questions. The available languages are English and Japanese. You can register Cisco Renewal Manager 700-805 CRM exam at Pearson VUE test center.
700-805 CRM Cisco Exam Topics
Cisco certification 700-805 CRM exam topics cover the following details.
1.0 Customer Success Foundation 20%
1.1 Describe the components of a Success Plan
1.2 Identify the RM responsibilities within the Success Plan
1.3 Describe the components of a Health Index
1.4 Describe the key recurring revenue financial terms
1.5 Identify the RM role across the RACI
1.6 Explain RM tasks
1.7 Describe the role of a Renewals Manager
1.7.a integration with other account team roles
1.7.b in renewals
1.8 Describe the measurements of success for the RM role
2.0 Business Acumen 35%
2.1 Evaluate the products, solutions, and services currently in customer's network to help the customer to achieve business objectives/goals
2.2 Explain the value of the products, solutions and services to meet business objectives
2.3 Utilize the output from tools (such as TPV and icebreaker) to communicate customer products, solutions, and services.
2.4 Interpret the implications of key financial terms (such as CAPEX, OPEX) on customer procurement options and buying motions
2.5 Describe:
2.5.a Available To Renew
2.5.b Annual Recurring Revenue
2.6 Describe the renewal cycle
2.7 Assess the financial and service impacts of on-time and delayed renews
2.8 Develop an action plan based on renewal risks
2.9 Determine the impact of renewals related to Cisco and other products on the company's metrics
2.10 Describe contract elements that drive value for customers
2.11 Identify recommended actions for contract success
3.0 Leadership 30%
3.1 Perform risk assessment at T-9, T-6 and T-3 for all contracts, products and services, by leveraging data/insights from all account resources
3.2 Perform an end-to-end renewals motion with the customer, in a partnership with the account team
3.3 Identify upsell/ cross sell opportunities through renewals motion, that can deliver higher value outcomes for the customer and incremental ARR for vendor
3.4 Describe the customer’s procurement process
3.5 Explain how the customer perceives value of their IT solutions
3.6 Identify the steps for developing a renewal quote
3.7 Identify steps to process exceptions or non-standard elements of a renewal quote
3.8 Identify the steps for processing an order
4.0 Cisco Tools and Processes 15%
4.1 Explain Smart Accounts and Smart Licensing
4.2 Describe:
4.2.a TPV
4.2.b Cisco Ready toolset
4.3 Explain Enterprise agreements
4.4 Explain licensing models
4.5 Explain the CX Portfolio (including newly introduced offers)
4.6 Explain the deal management (example: CCW) process
Practice Cisco 700-805 CRM Exam Dumps Questions
All the Cisco certification 700-805 CRM exam dumps questions can help you study all the above Cisco Renewals Manager 700-805 CRM topics. Share some Cisco 700-805 CRM exam dumps questions and answers below.
1.Which three financial metrics are critical in renewing subscriptions? (Choose three.)
A. net new sales
B. annual re curing revenue
C. close rate
D. training costs
E. renewal rate
Answer: BDE
2.During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
A. deal strategy
B. billing
C. proposal build
D. quote delivery
Answer: C
3.Which services are contained in the CX portfolio?
A. Support Services, Business Critical Services, Professional Services and Managed Services
B. Support Services, Business Critical Services and Professional Services
C. Support Services and Business Critical Services
D. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services
Answer: D
4.Which strategy contributes to the successful renewal of service contracts?
A. Offer discounts.
B. Lock in revenue streams through co-termination.
C. Communicate product performance, pricing, and position.
D. Discount multi-year service agreements.
Answer: C
5.Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?
A. Meraki
B. Stealth watch
C. Tetration
D. App Dynamics
Answer: B
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