500-052 UCCXD Deploying Cisco Unified Contact Center Express Dumps
July 21,2021 08:48 AM
Deploying Cisco Unified Contact Center Express 500-052 UCCXD exam dumps contain 50 Q&As, which are good material for you to prepare for this Cisco 500-052 UCCXD exam. Our Cisco certification 500-052 UCCXD exam dumps are the necessities of each of candidates who participating in the IT certification. With the Deploying Cisco Unified Contact Center Express 500-052 UCCXD exam dumps, you can do a full exam preparation. All the related Cisco 500-052 UCCXD exam information is also important in your preparation.
Cisco 500-052 UCCXD Exam
Cisco certification 500-052 UCCXD exam tests a candidate's knowledge of the design, implementation, and operation of Cisco Contact Center Express version 11.0 deployments.
Number of questions: 45-55
Duration: 60 minutes
Available language: English
500-052 UCCXD Cisco Certification Exam Topics
Cisco 500-052 UCCXD exam topics cover the following details.
1.0 Design a Cisco Unified Contact Center Express System Deployment 32%
1.1 Perform customer capacity planning
1.2 Determine customer required features
1.3 Evaluate and recommend different configuration option
1.4 Identify available configuration and ordering tools
2.0 Implement a Cisco Unified Contact Center Express System 40%
2.1 Describe the process for installing Cisco UCCX software and hardware
2.2 Describe the process to configure Cisco UCCX software and the provisions users need to meet customer requirements
2.3 Describe the process of using the Cisco UCCX Application Editor
2.4 Examine the Cisco Business Edition 6000 competitive landscape
3.0 Operate a Cisco Unified Contact Center Express System 28%
3.1 Identify basic Cisco UCCX user tasks
3.2 Identify processes and tools available for troubleshooting Cisco UCCX
3.3 Identify processes and tools available for monitoring system operations in Cisco UCCX
3.4 Identify processes and tools available for patching, upgrading systems, and license additions for Cisco UCCX
Practice Cisco 500-052 UCCXD Exam Dumps
To test the above Deploying Cisco Unified Contact Center Express 500-052 UCCXD exam topics, all of our Cisco certification 500-052 UCCXD exam dumps are the best study guides. Share some Cisco 500-052 UCCXD exam dumps questions and answers below.
1.A customer purchases 200 Cisco Unified Center Express Premium agent seats In order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?
A.15 agent seats
B.30 agent seats
C.30 outbound IVR ports
D.a router
E.a gateway
Answer: CE
2.In a high availability over WAN deployment, which option cannot be located across the WAN from the active Cisco Unified Contact Center Express site?
A.wallboard server
B.SMTP server
C.enterprise database
D.ASR or TTS servers
Answer: D
3.Cisco Finesse supports the use of custom call variable layouts.<br />How does the agent desktop determine which layout to use?
A.The name of the layout is passed to the agent desktop via a keyword variable that is named user layout.
B.The layout is associated to the team under Team Resources.
C.The layout is associated to the CSQ definition.
D.The layout is associated to the desktop layout under Team Resources.
Answer: A
4.Which statement is true about Cisco Context Service?
A.A POD can map to a fieldset.
B.Every customer is mapped to a maximum of one PO
C.A POD can map to multiple fieldsets.
D.The runtime connector is responsible for account and password management
Answer:A
5.If you use skills-based routing, where is the agent selection criteria defined?
A. in the Contact Service Queue definition
B. in the Skill definition
C.In the Resource definition
D. in the Skill Group definition
Answer: A
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