2021 Pegasystems PCDC PEGAPCDC85V1 Dumps Questions
February 20,2021 01:46 AM
PEGAPCDC85V1 exam is one for Pegasystems PCDC certification, which ensures you have the skills to apply design principles of Next-Best-Action Designer, Decision Strategies, and Predictive Analytics. We have cracked the latest Pega Certified Decisioning Consultant (PCDC) version 8.5 PEGAPCDC85V1 exam dumps questions, which can help you prepare Pegasystems PCDC PEGAPCDC85V1 exam well. I collected Pegasystems PEGAPCDC85V1 exam official information for you to study the test.
Pegasystems PCDC PEGAPCDC85V1 Exam
The Pega Certified Decisioning Consultant (PCDC) certification is for professionals participating in the design and development of a Pega Customer Decision Hub solution. The PCDC Version 8.5 PEGAPCDC85V1 exam includes multiple choice, scenario, and drag/drop questions.
Type of Exam: 60 question exam
Length: 90 minutes
Passing Grade: 70%
Language: English
PCDC Version 8.5 PEGAPCDC85V1 Exam Topics
PCDC Version 8.5 PEGAPCDC85V1 exam topics cover the following details.
Next-Best-Action concepts (12%)
Actions and treatments (15%)
Engagement policies (12%)
Contact policy and volume constraints (18%)
AI and Arbitration (8%)
Channels (10%)
Decision strategies (25%)
Practice Pegasystems PCDC PEGAPCDC85V1 Dumps Questions
The new cracked Pegasystems PCDC PEGAPCDC85V1 dumps questions can help you test all the above topics. Share Pega Certified Decisioning Consultant (PCDC) version 8.5 PEGAPCDC85V1 dumps questions and answers below.
1.MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter. Which arbitration factor do you configure to implement the requirement?
A. Propensity
B. Business weighting
C. Action value
D. Context weighting
Answer: D
2.MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area. What do you need to configure in the Next-Best-Action Designer to implement this requirement?
A. Customer segment
B. Prioritization formula
C. Audience
D. Applicability rules
Answer: C
3.A customer contacts a bank to resolve a credit card dispute. After dispute resolution, NextBest-Action displays a set of sales offers that a Customer Service Representative can present to the customer. Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?
A. Offers ranking
B. Call intent detection
C. Dispute handling strategy
D. Interaction history
Answer: C
4.Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan. To offer the new data plan, what must the mobile company focus on when implementing the NextBest-Action paradigm?
A. Offer the new retention plan for all customers in a certain region
B. Maximize customer churn for low-value customers
C. Customer relevancy and business profitability
D. Meet the quarterly targets regardless of customer needs
Answer: C
5.U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service. Which two valid actions do you create? (Choose Two)
A. 1% cash back credit card
B. Credit card status
C. Credit card number
D. No annual fee credit card
Answer: B,D
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